Unsure? Just Ask…
Please find below a list of FAQ’s, if you still can’t find the answer you were looking for please get in touch and one of our passionate pet people will be more than happy to help!
Your Local Store
Does my local store have a vets or groomers?
Does my local store stock a particular item?
How do I return items bought in store?
When is my local store open?
Can you deliver to my home address?
Where is my local store?
Returns & Refunds
Can all items be returned/refunded?
Am i able to exchange an item I purchased for a different size or colour?
I wish to provide feedback after trying to purchase an item, who do I speak to?
What's the dealdine for returning my items?
Do I have to return my item to the same pet store I purchased it from?
Problem with feather plucking?
Can't stop scratching?
Looking To Join The Team?
Where can i find current vacancies?
If I've been unsuccessful in the past can I apply again?
Can I apply for multiple vacancies?
Will you stock my product in your stores?
Do you have an opportunity for us?
Have a question that hasn’t been answerd?
If you have a question that isn’t shown above please complete the form below and we will be in touch as soon as possible.